When you're done, go to Sign in for the first time at the end of these steps. Choose Install to install the Microsoft 365 suite of applications, including Skype for Business. If Skype for Business is bundled with other Microsoft 365 applications, you'll see the following page. If you see the following page, choose Skype for Business, choose your language, the edition that matches your other Office applications ( 32 bit or 64 bit - if you don't know, choose the default) and choose Install. Also, ask the person in your business who purchased it whether they assigned a license to you.Īt the top of your Microsoft 365 page, choose > Microsoft 365. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.Tip: If you don't see the Skype for Business download in your portal, make sure the Microsoft 365 for business plan you purchased includes it. Nerissa - * Beware of scammers posting fake support numbers here. May l know whether you could manually set your presence status? Please let me know the environment of the Outlook. If the issue persists, please provide the following informations for further troubleshooting: Go into the Tracing folder, delete all files, but not the folders.īesides, you can try a quick repair and please let me know if it works. Then type in: %localappdata%\Microsoft\Office\16.0\Lync\ folder. Please right click the Windows icon and open the Run bar. When you’re in a Skype for Business audio or video call, your presence indicator appears red, as Busy, and your status is updated to “In a call.” For your reference: Change your presence status in Skype for Business - Office Support ()įrom your description, presence in Skype for Business is not automatically recognize when you are in calls and meetings, in this case, please clear the Skype for Business cache and check if it works. If you have a meeting currently scheduled in Outlook, your status appears as “In a meeting” in Skype for Business.
It's my pleasure to help you.Īs far as l know, presence in Skype for Business is automatically set based on your Outlook calendar. Thank you for posting in Microsoft community.