If the problem continues, contact your helpdesk. You can create a new retention policy/Tag > Apply that to this mailbox > Keep the retention value to 6 Months. When a user tries to delete email using Outlook Web Access, the server responds: The action you tried to perform couldn't be completed because there's a configuration problem on the server. But there is no delete button in the ribbon and pressing the DELETE key on. Note:- Make sure the affected mailbox Outlook profile is kept in Online modeĪs you said this mailbox is a client facing one and receives alot of email flow. I want to delete an email from a Office365 Group. Delete the folder using below article:-Įlse, follow below article to Clear out Deleted Items Folder with MFCMapi Exchange 2010 You can make use of MFCMAPI tool and delete the "Deleted Items folder" > This will delete the content inside it > Once that is done > You can recreate the Deleted items folder via Outlook or Outlook.exe /Resetfolders switch.Ģ.
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